Last Updated: January 1, 2026
Welcome to Lohiya Cab Service 🚖🚀 ("we," "our," or "us"). By accessing our website, using our services, or booking a taxi through any channel (phone, WhatsApp, website form), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before making a booking.
If you do not agree with any part of these Terms, you should not use our services.
Bookings can be made through the following channels:
A booking is considered confirmed only when you receive a verbal confirmation from our driver (Girish ji or Rohit bhai) or a written confirmation via WhatsApp/SMS. Until confirmation is received, the booking is not guaranteed.
At the time of booking, you must provide:
We recommend booking at least 1-2 days in advance. During peak seasons (summer vacations, Diwali, Holi, Christmas, New Year), we advise booking 3-5 days ahead to secure your preferred seat.
Our fares for the Delhi ⇄ Pithoragarh route are fixed and transparent:
| Booking Type | Price | Details |
|---|---|---|
| Front Seat | ₹2,800 | Per person, one-way |
| Back Seat | ₹2,200 | Per person, one-way |
| Full Cab Booking | ₹9,000 | Entire car, one-way (4+1 seats) |
Fares for other routes (Dehradun, Haldwani, Tanakpur, etc.) are listed on our Packages page and are subject to the same terms.
The fare includes:
The fare does NOT include:
We accept the following payment methods:
For advance seat confirmation, a token amount may be requested via UPI. The remaining balance is to be paid at the time of pickup.
We reserve the right to modify fares at any time. However, once a booking is confirmed, the fare quoted at the time of booking will be honored and will not change, unless there is a change in the booking details (route, date, number of passengers) requested by the customer.
| Cancellation Notice Period | Refund Percentage |
|---|---|
| More than 24 hours before departure | 100% Refund |
| 12 to 24 hours before departure | 50% Refund |
| Less than 12 hours before departure | No Refund |
| No-show (without prior information) | No Refund |
Cancellations must be communicated via phone call or WhatsApp message. The timestamp of the communication will be considered for calculating the notice period.
In the rare event that we have to cancel a booking due to unforeseen circumstances (vehicle breakdown, extreme weather, road closures, driver unavailability due to emergency), we will:
Our liability in such cases is limited to the refund of the booking amount only. We are not responsible for any consequential losses, missed flights, or other expenses.
Refunds, if applicable, will be processed within 3-5 business days. For UPI/Bank transfer payments, the amount will be credited back to the original payment source.
If you wish to reschedule your booking:
Rescheduling requests must be communicated via phone call or WhatsApp. The new date is subject to availability.
Passengers are expected to be ready at the agreed pickup location at least 15 minutes before the scheduled departure time. The driver will wait for a maximum of 15 minutes beyond the scheduled time. If the passenger fails to arrive within this window, it will be considered a "no-show" and no refund will be provided.
Passengers are expected to maintain decorum during the journey:
We reserve the right to refuse service or terminate a journey midway if a passenger's behavior is deemed inappropriate, unsafe, or illegal. In such cases, no refund will be provided.
Each passenger is allowed:
For full cab bookings, the entire boot space is at your disposal. If you have excess luggage, you must inform us at the time of booking. We will try to accommodate, but additional charges may apply for extra luggage that requires special arrangements.
Passengers are solely responsible for their personal belongings, luggage, and valuables. The Company and its drivers are not liable for any loss, theft, or damage to personal items during the journey. Please ensure you have all your belongings before leaving the vehicle.
We ensure that all our vehicles (Maruti Fronx and New Maruti Dzire) are well-maintained, regularly serviced, and fully insured as per Indian motor vehicle regulations. However, mechanical failures can occur. In such an event, we will make reasonable efforts to arrange an alternative vehicle or provide a refund for the uncompleted portion of the journey.
Our drivers (Girish Lohiya and Rohit RK) are experienced professionals with extensive knowledge of the Delhi-Pithoragarh route and Kumaon hill roads. They hold valid Indian driving licenses and are trained in safe driving practices.
While we strive to maintain punctuality, journey times are approximate and can be affected by factors beyond our control, including but not limited to:
The Company is not liable for any losses, missed flights/trains/buses, or expenses arising from delays caused by such unforeseen circumstances.
Our liability for any claim arising from the use of our service is limited to the fare paid for that specific journey. We are not liable for any indirect, consequential, or incidental damages.
All our vehicles are covered under comprehensive motor insurance as mandated by Indian law. This includes third-party liability coverage. Passengers are advised to have their own travel insurance for personal accidents and medical emergencies, especially for long-distance journeys.
Seat belts are mandatory for all passengers. Please ensure you wear your seat belt at all times during the journey, as per Indian traffic laws.
While we strive to keep all information on our website (www.lohiyaairlines.com) accurate and up-to-date, there may be occasional errors or omissions. Fares, route details, and availability are subject to change without prior notice on the website, but confirmed bookings will be honored at the agreed price.
All content on this website, including text, images, logos, graphics, and design, is the property of Lohiya Cab Service and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
Our website may contain links to external sites (e.g., social media platforms). We are not responsible for the content or practices of these third-party websites.
We respect your privacy. Any personal information collected during booking (name, phone number, pickup/drop locations) is used solely for the purpose of providing our taxi service. We do not sell, share, or misuse your personal data. Please refer to our Privacy Policy for detailed information.
The Company shall not be liable for any failure or delay in performing its services due to events beyond its reasonable control, including but not limited to: acts of God, natural disasters, floods, earthquakes, landslides, epidemics, pandemics, government restrictions, strikes, riots, war, or terrorism.
In such events, we will make reasonable efforts to reschedule your journey or provide a refund for advance payments, but we cannot guarantee full refunds if the situation is entirely beyond our control.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Pithoragarh, Uttarakhand.
We believe in resolving disputes amicably. If you have any complaint or grievance, please contact us directly at:
We will make every effort to resolve your concern within 7 business days.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with the "Last Updated" date. Continued use of our services after any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.
For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact us:
Jajardewal, Pithoragarh, Uttarakhand, India
+91 7895768264 (Girish Lohiya)
+91 8433102697 (Rohit RK)
lohiyaairlines@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Thank you for choosing Lohiya Cab Service 🚖🚀 for your Delhi ⇄ Pithoragarh journey!